[from inSpired] Meet the Community | Introduce yourself

Denise
Dear Community,



We are glad to be in the team that is empowered to build an inSided community, together with all of you. Hereby we would like to introduce ourselves, and hope to read more about you too!



I am Denise and I'm part of the inSided family since 2010. Right now I am in the Marketing department, but before I was a Consultant for five years and got to work many great customers and their communities like NS, T-Mobile and Eneco. For me this community is a great opportunity to stay in touch with all of you. Within inSided I will be responsible for making this community succesful and making sure we're all aligned and involved in this community.

anirbandutta 4 months ago

Now we are one Community… let’s 👋 

 

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anirbandutta
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Now we are one Community… let’s 👋 

 

It's an opportunity for engagement
FMEEvangelist
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Hi folks,

My name is Mark. I work for a software company with a great community and we’re looking at which community platforms might take us to the next level! Insided is one we’re looking at.

You can find me on LinkedIn if you would like to know more about me: https://www.linkedin.com/in/spatialmark/

I’m looking forward to see what Insided can do.

Ask me about all things spatial!
revathimenon
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Hello all! 

I’m Revathi Menon (you can call me Revs), another Gainsight community manager with my partner in crime @anirbandutta 🤝🏻

A little bit about me: I recently moved to Hyderabad, India and I love gardening and loveee meditating between my plant babies. I also recently got into weight lifting, so any tips on that space - I’m all ears! 🙌🏼 

I write a bit of poetry here and then, love my weekends with some wine and close friends/family. When I’m not working, I’m probably busting a move to some BTS songs or testing out new recipes. 💃🏽
 
So excited to be on here, meet more folks and get InSpired 😉!

Even more pumped with Gainsight + Insided being 1 team now - so much to achieve and grow!🔥

Where focus goes, energy flows.
Ericdahan

Hi Everyone!


I’m Eric Dahan, Senior Business Development Rep here at inSided - Just thought I would introduce myself, I’ve been with inSided for almost a year now and its been nothing but amazing people and worthwhile career development 


Originally from the UK, but now living in NYC. I’ve worked for a few software companies over my years and I must say inSided is truly the most transparent and forward thinking place i’ve been.

 

If your in the market for Development tips or anything that involves the British culture - I am your man!! In my personal time, I have a lot of love for football (the real one ⚽️) and my team Man United, whom I adore.


You can also find me on LinkedIn: https://www.linkedin.com/in/eric-dahan-965176a6/ - Feel free to connect with me!

margriet

Great to have you onboard Alistair!! Looking forward to see the inSpired Community getting to the next level!

Alistair FIeld
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Good Morning/Afternoon/Evening all,

I am introducing myself as the Head of Community here at inSided. 🚀 

I joined in March and come from 10 years of customer service experience, moving through Support > Knowledge Management > Customer Success.
A mechanical engineer by education, I wanted to design formula 1 cars. I got to live out that dream through customers in my support role as I worked with the likes of Toyota and Renault F1🏎️.

Originally from Cornwall, England, I've lived the last 10 years in New York 🌃 and now reside in Rome, Italy.

I like to play sports and have twice done the New York marathon. I most like to play tennis and volleyball, BUT with three kids under 6 exercise time is limited.😅

For the last 3 years I have worked in Customer Success, focussing on self service, Knowledge Management and community based customers. I am Knowledge Centered Service certified and very much a fan in working out loud.

I look forward to working with you all to ensure inSpired meets your needs and help you all be successful in leading your own communities! 🏆

You can also find me on LinkedIn: https://www.linkedin.com/in/alistairfield/

I want to hear from you, so do not hesitate to reach out to me whenever you feel like it 😁

The needs of the many, outweigh the needs of the few. 🖖
Melissa Meyer
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Hi everyone 🖐️, I’m Melissa and I am the Senior Manager Customer Marketing at Fiix by Rockwell Automation. I’ll be leading strategy on the company’s InSided-powered community, The Fiixers! I’m new to using InSided so look forward to learning from (and getting InSpired 😉 by) this community. I’ve previously run communities/advocacy programs for Influitive and Cision.  

bas
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I think it’s about time I introduced myself here :)

My name is Bas van Leeuwen, born and raised in Amsterdam.

After about a decade in the Developer Community space, I joined inSided in November as Technical CSM.

SmartlyGreg
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Hello InSpired,

Maybe a little late to introduce myself as you’re likely to have come across something I’ve posted before this, nevertheless here goes:

My name is Greg Fournier, I’m french but most likely you wouldn’t be able to tell from my accent, I’m based in Singapore and currently still setting up the Smartly.io community. (Smartly.io being a creative and performance automation tool for large advertisers).

This is my first community, and hence InSided is my first community platform, so I’m leveraging InSpired to get inspired, and to attempt to shape the future of the platform to our needs, at Smartly.io and I’m sure many more companies.

CSS and Javascript enthusiast, I’ve been doing quite a few customisations, and role/ rank/ other based conditional content to ensure we show the most relevant messages at the most relevant times to our customers/ members/ visitors, no matter how experienced.

See you out there!

mfifis

Hi there!

My name is Michelle Fifis, and I'm the new Community Specialist at Productboard. We're using inSided for our community platform, and I'm excited to be here to learn more about the program!

Before joining Productboard, I ran online communities for Pattern Observer and the Textile Design Lab. 

I look forward to connecting with the community here at inSided!

revote
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Nice to meet you all 🙂

And same time this is brief UX test with mobile 🤓 

revote
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Hi all,

I am working as a Community Manager here in Finland almost 7 years by now. We dont use Insided at the moment, maybe in the future. Nice to meet you all 🙂

 

Onomatopoeia
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Hi everyone!

I’m Michael, Community Manager at Brandwatch. We’ve just kicked off our migration to InSided and ridiculously excited to get going :)

I’ve been in community for 12 years, spent some time at PlayStation, Team17 and in B2B at various companies. Now I'm building a place for data analysts and insights professionals to thrive together. 

Thanks for having me - look forward to chatting!

Blastoise186
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Welcome to inSpired @jennyweigle ! :blush:

The name’s Blastoise186. I’m somewhat unique in terms of the members on the inSpired Community. I’m not actually an inSided customer myself as such, nor a moderator anywhere. I’m actually just a user, albeit a very, very knowledgeable one. And yes, I find inSided to be absolutely amazing.

I mainly help out on the OVO Forum, but I also actively patrol this one as well whenever I can. Chances are if you ask any questions on here, you’ll get an answer from either me or someone I know fairly quickly. We can definitely answer questions on behalf of your clients as well and we don’t mind if you’d rather not reveal who they are. If you are a verified customer (or become one down the road), you should get a Custom Role automatically that will grant you access to some extra private areas on here. If you don’t get it for some reason though, feel free to let @Jeanie Lee know and she’ll take a look.

Hope to see you around!

Bug blasting absolutely everything... The Blastoise Way
jennyweigle
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Hello community members! I’m Jenny, and I run my own community strategy consulting practice, Jenny.Community, based in Los Angeles. I had a demo of the Insided platform last week and was uber-impressed with it! I’m here to listen, ask questions on behalf of my clients, and contribute to strategy-related conversations. Glad to be a part of this! ~Jenny

Jenny Weigle | Jenny.Community, LLC (https://jenny.community)
erin.brisson
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Howdy @erin.brisson ! Welcome to inSpired. :)

As you’ve probably noticed, I’m Blastoise186, a sort of forum volunteer who helps out here and a Super User volunteer who helps out on the OVO Forum. When I’m over there though, I mainly make sure that a certain @timcavey doesn’t blow the place to pieces. But over here… I cheer on the never ending points and leaderboard battles between the inSided employees. :wink:

No doubt you can guess my favourite shows.

There’s actually a huge wealth of tips and advice that you can get from inSpired. Most of the members here are verified inSided customers and this community is primarily made up of Community Managers, Moderators and Administrators as well as many inSided employees. There is also the odd user such as myself too. Full service here you know!

But if there’s one really good tip I can offer you right now, it would have to be this. Feel free to explore all of our respective communities and see what you can learn - as well as checking out inSpired right here. Our profiles may have links to them or in some cases you can pick up on other clues like usernames to find them. Exploring them all may well give you some inspiration too.

We’ll be here of course if you ever need anything. If you ask a question, there’s a pretty good chance of getting a response within 24 hours. :sunglasses:

Really helpful tip, thank you!

Erin
Blastoise186
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Howdy @erin.brisson ! Welcome to inSpired. :)

As you’ve probably noticed, I’m Blastoise186, a sort of forum volunteer who helps out here and a Super User volunteer who helps out on the OVO Forum. When I’m over there though, I mainly make sure that a certain @timcavey doesn’t blow the place to pieces. But over here… I cheer on the never ending points and leaderboard battles between the inSided employees. :wink:

No doubt you can guess my favourite shows.

There’s actually a huge wealth of tips and advice that you can get from inSpired. Most of the members here are verified inSided customers and this community is primarily made up of Community Managers, Moderators and Administrators as well as many inSided employees. There is also the odd user such as myself too. Full service here you know!

But if there’s one really good tip I can offer you right now, it would have to be this. Feel free to explore all of our respective communities and see what you can learn - as well as checking out inSpired right here. Our profiles may have links to them or in some cases you can pick up on other clues like usernames to find them. Exploring them all may well give you some inspiration too.

We’ll be here of course if you ever need anything. If you ask a question, there’s a pretty good chance of getting a response within 24 hours. :sunglasses:

Bug blasting absolutely everything... The Blastoise Way
erin.brisson
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Hi! My name is Erin and I just started my new role as Community Manager at Docebo. I’m really excited to learn more about InSided from all of you. Any tips for a newbie are welcomed :slight_smile:

A little bit more about me: I live in Ottawa, ON Canada, have 3 daughters and absolutely love the show FRIENDS! 

Erin
Blastoise186
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Not gonna happen boss!

I don’t have the inSider role for starters and therefore it’s impossible for me to be on the Employee Leaderboard. And on top of that, the main Leaderboard hides anyone who’s got the inSider role. Hehehe!

I will be watching for any abuse of the system as well you know… My own custom role makes sure I don’t appear on both leaderboards too. :wink:

Bug blasting absolutely everything... The Blastoise Way
A

@olimarrio thanks for the intro. Glad you’re already helping out with things. I’d personally keep the double profile and see if you can use it to get @Blastoise186 and @Julian off the leaderboard :grinning:

olimarrio
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Haha the more the merrier!

 

Pleasure to e-meet you both @Blastoise186 & @timcavey. 

 

@tom.shaddock will be moving to a new team but he will still be helping out on the support desk when he can, especially whilst I catch up with his mighty skills. I’m sure the student will become the master in no time though :wink:

timcavey
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Very nice to meet you, @olimarrio and @olimarrio :rofl:

 

Hope your first few weeks are going well over there. Myself and @Blastoise186 are from the OVO B2C community. Am I right in thinking this is the role being handed over in some form from the mighty skilled @tom.shaddock ?

 

 

learning, sharing and repeat
Blastoise186
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Heya @olimarrio or is it @olimarrio ? You seemed to have mastered the art of cloning yourself!

XD

As you’ve probably heard, I’m a bit of a rebel around these parts and I can’t promise that you won’t fall subject to one of my pranks sooner or later… Hehehe. Some say that the only person able to keep this SkyNet Blastoise under control is @timcavey , and that even the legendary @Julian doesn’t know my true power. All we know is, I’m also called Blaster. :P

Bug blasting absolutely everything... The Blastoise Way
olimarrio
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Userlevel 4
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Hi everyone! :hand_splayed:

 

Thought it was about time I introduce myself here - I am the new Customer Support Engineer here at inSided (in my 3rd week now - time has really flown). I will be the one handling any questions or issues you might be facing, alongside Tom as well of course.

 

A little bit about me - I am from the UK but have been based in Amsterdam for about 2 years now. I have a background in psychology, product and web development. In my free time, I enjoy going to gigs, running and helping around on the family farm.

 

I can’t wait to work with you all and support you in making amazing communities. 

Blastoise186
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Nice! Glad to meet you too.

I’m actually not an inSided customer myself (I’m just a user!), but I have Super User rights at my home base which is listed in my profile and I also like to help out here as a volunteer. I’ve been learning a lot myself, so I’m rapidly picking up on most things even without access to Control. Hopefully you should have Customer rights over here by now, but if that broke somehow, Julian can fix that for you. As long as you can access https://community.insided.com/ideas you should be good to go.

If there’s one big tip that I can definitely give you as well, it’s definitely this. Always listen to your community and make sure not to make yourself look purely like some guy with the banhammer who only ever steps in to ban spammers (that’s a bad image to present!). Getting involved with the community and staying integrated helps a lot, especially when you get to know your members. And trust me, you’ll definitely get to know a few of the regulars! :wink:

Bug blasting absolutely everything... The Blastoise Way

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