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Hello community! I’d like to know if it is possible to create a poll with more than just one question. For example: Quesiton 1 Option 1Option 2Option 3Question 2Option 1Option 2Option 3I tried and I wasn’t able to add more than one poll.
If you’re working with colleagues who aren’t in Control on a daily basis, this one’s for you - it’s now possible to configure email notifications to be sent to moderators when they are assigned a topic in Control. With moderator assignment notifications, you can: Alert moderators when they’ve been...
Embed media allows you to embed resources (videos, images, tweets, etc.) hosted by other platforms in your content. Add media to your article1. Copy embed code from the source you want to embed2. Click Embed Media icon in the editor3. Paste the embed code4. Click Insert Supported mediaA lot of media...
Update Thu 14 Jan 17:19 CEST:We’ve finished rolling out this change across all customers, so you should now have up to date naming for email variables in your email templates (it took us a bit longer than expected, so some of you may not have seen updates until the afternoon CEST).We’ve improved con...
I am a new customer and I’m working through the Community Manager and Moderator training modules.I noticed this comment about articles and I it has me wondering my question above. Our use case is that we will recruit community members to contribute knowledge base level content via articles, etc … an...
I'm building a multi language community and one category of content will be for Portuguese speakers. Therefore, I would like the topics from this category to not be displayed in the live feed for everyone. Is it possible?
Happy new year from all of us at InSided!! We have some SEO news to share with you. We made some changes to how we do things in order to improve our overall SEO performance. We started to move customization widgets from CSR (Client Side Rendering) to SSR (Server Side Rendering). In a nutshell, thi...
Do you have any A-Z guides showing step by step how to connect Power BI to my community for reporting/dashboards?I see a lot of posts mentioning we can use the APIs, but I’m looking for a guide on exactly how to set that up.Thank you!
Hi folks - using the RSS feed (https://<communityURL>/feed/topics for those that don’t know). When I plug the URL into my RSS client (“feeder” since it was the first item in the chrome store), the title of the community is “Joined the Conversation” - you can see this in the RSS XML:<title&g...
Hi there, Was wondering how we can understand if a topic moved to a different category. At the moment, if I have a topic as a ‘Question’ and then gets moved to ‘Article’ I have no way of understanding they are connected and that the 1st one should be ‘deprecated’. Is there anyway in the API I can as...
How can I customize the text 'help' of the Floathing button?
It is frustrating for us and for customers when they have to re-create a topic when they have questions that are actually ideas or when they have accidentally shot an idea as a question. When will I be able to convert question or conversation to idea (new idea module)?
Being able to subscribe to tags and/or products gives the opportunity for users to follow specific topics on the community. Something that can be very valuable for community members.
As the title states - our internal stakeholders would want to allow replies to threads over email rather than needing to exit from the mail client to the website first - is this possible?
A participant in our forum posted in the question area. I moved the question to the ideation section, as it was more appropriate for there.However, it is still in a question format, and not the ideation (still in “unanswered questions”).How can I fix this? Thanks
Hi, in the new ideation section it's not possible to move topics to other content categories. This is a basic feature to have since community members often will post topics in the wrong categories. Any thoughts?
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