Training

Community Management Training (E-learning course)

  • 17 July 2019
  • 1 reply
  • 1730 views

Userlevel 2
Badge +3
  • Gainsight Employee: ACE
  • 883 replies

Whether you are building a new community or taking over the Community Manager role from someone else - this training will equip you with the most important knowledge about:

  • Setting up / changing community elements (e.g. categories, permissions, registration)
  • Content & user management (e.g. re-/moving & edit content)
  • Activation (user engagement & Super user program)
  • Knowledge base management (highlighting content, articles)
  • and many more things which will make your community more successful!

Where to start:

Please visit this page and register. By registering, you will be able to pause & continue the training at your convenience.

Additional Training Resources:

  • We offer a Moderation Training focussed on content & user management.
  • Our Customer Education Manager also offers frequent recorded trainings, keep an eye on our Events page to register!

 

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Last Updated: May 9, 2023


1 reply

Userlevel 2
Badge +1

This was quite useful, Thank You so much! :)

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