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Issues with the website layout on IE11

  • 7 February 2019
  • 3 replies
  • 92 views
Kat
  • Kat
  • Registered User
  • 7 replies
Hello



I wonder if all Insided communities are not correctly displayed under IE11? I am aware of the fact that IE11 users are not the majority but.. Even if it's 2% of all Users of our website visitors, they should have a chance to see the website properly. How does it work for you guys?
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Best answer by Julian 7 February 2019, 11:43

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Julian
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Hey Kat!



Actually we also make sure that IE11 is supported, as many employees working on communities are forced to use this browser due to security limitations. Around 25% of visitors to the Control environment use IE11!



I know that IE very often switches on a "compatability view" and then changes the layout of our community. There is very little we can do about to change this.



You can disable this via the settings menu - [Compatibility View Settings].



Please let me know if that worked for you!



Cheers,



Julian
I follow my nose, it always knows
Kat
Hello Julian,



It worked perfectly:) Is there a way to inform visitors using IE11 about the steps to take to see the page correctly? Perhaps a simple popup displayed only to IE11 users?



Thanks a lot for your quick feedback!
Julian
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Userlevel 2
Badge +3
Great to hear that it worked! :)



Good idea. I am not sure if this is technically possible, but I will raise it in my next chat with our product team. I will share their response once I receive it.
I follow my nose, it always knows

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