When a user posts a new question/idea they see this Page Not Found until they refresh to see their post. It’s a confusing user experience for them because they think their post didn’t save. Is this something I need to fix in configuration, or a known bug?
I search the community but didn’t see another post about this.
Best answer by tom.shaddock
View original
Hi
This is a known bug that affects this community as well, so it’s not just you (I suspect it’s a race condition of some sort). There’s a few posts here about it as well. Let me see if
Hi guys - yep this one is a known issue, we initially had some difficulty in replication but have now been able to. We’re currently working on the solution with high priority at the moment and are hoping to have it resolved very soon. Apologies for any disruption caused by this in the meantime!
Thanks 
I’ve just posted an idea here successfully without running into this bug, so it seems as if the fix worked. As such, I can no longer reproduce the issue.
When you get chance
Hi guys, so good news - we've deployed a fix fo this issue as of yesterday evening that we're hoping has solved it once and for all. Can you please keep an eye on things on your side and just let me know asap if this reoccurs again for you.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
