Solved

Delete default badges or other badges created

  • 21 May 2021
  • 7 replies
  • 58 views

Userlevel 4
Badge +1

Maybe I’m missing this, but is there no way to delete a badge once it has been created in Control > Gamification > Badges?

 

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Best answer by Jeanie Lee 13 July 2021, 15:28

Hi @Scott Baldwin and @ddpancratz! I have some good news! Deleting badges is now self-serve. We appreciate your feedback last month. 

To learn how to delete a badge, check out this article. 

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7 replies

Userlevel 4
Badge +1

I think you’re right. We edited the default ones with what we created. 

I’d imagine you could ask support to delete them for you, but not 100% sure that’s possible. 

But hopefully this is made available, as we have quite a robust badging system. 

 

Userlevel 4
Badge +1

I ended up just overwriting them with new badges I was adding but seems super odd to not have a delete option.

Userlevel 4
Badge +1

Hi Scott, 

A badge can not be deleted in the control environment; however they can be deleted via the API. 

https://api2-us-west-2.insided.com/docs/user/#operation/deleteBadge

 

Userlevel 4
Badge +1

Yeah saw that @Jeanie Lee -- just seemed odd that there wasn’t a delete option in Control given that an organization may not have badges or would want to start fresh when adding new badges.

Userlevel 4
Badge +1

I agree that this is, indeed, odd! It seems to have sparked a conversation internally about adding a delete option in the control environment. 

Userlevel 4
Badge +1

Hi @Scott Baldwin and @ddpancratz! I have some good news! Deleting badges is now self-serve. We appreciate your feedback last month. 

To learn how to delete a badge, check out this article. 

Userlevel 4
Badge +1

Yeah saw that, nice win 😀

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