Patch Release 5.5.15 is Live
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Please see the patch release notes for details about today's patch.
Userlevel 7
+4
Hi Jeffrey, I'm not sure if the patches these last few days caused any outreach queue delays. Typically, our product team posts to status.gainsight.com if there's a scheduled disruption to the queues. However, I'll see if we can get more info. I know they are working to minimize release-related disruptions, including moving our major releases to Saturdays. Thank you for your patience!
Outreach queues have been delayed the past two days. We have all outreaches scheduled for 6AM ET. Yesterday they went out about 3 hours late and today about 2 hours late. I am guessing that the cause of these delays are related to these patch releases. Is there a way Gainsight could figure out how to put in these patches without causing delays to queues?
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