Getting " no Route matched with those values " Error Message

Progress! Looks like you’ll need to generate a new token. Keep in mind they’re short lived tokens (I think 7200 ms?)… You will probably need to add a step in your Zap to request a new token. I did this recently, looks like this:

Looks like you forgot to include ‘v2’ in your URL, give this a try:

https://api2-eu-west-1.insided.com/v2/webhooks/question.Asked/subscriptions

Thanks for sharing. I didn't realize I had to setup a token. BTW I don't see insided as an app in Zapier. How do I get to this screen you are sharing.

Thanks

mstone thanks for sharing the link. That worked like a charm. I’m running into a new issue though. The zap isnt showing all the sections in our community site. We created a group for our private-beta-group users. That section isnt showing up in the zap. How do we troubleshoot the issue.

Thanks,

Hey @smandalika - currently private groups and categories do not show up in the picklist for inSided Zapier app triggers. It is still possible to create a separate filter step to trigger topics from private groups or categories if you know the category or group ID (to quickly grab this manually, you can go to Control > Analytics > Content dashboard, filter on a category or group, and then check the URL).

@smandalika Ah, got it - if you want every single post to go to your company Slack channel, then you don’t need to set up a filter. You can leave the fields in the ‘Set Up Trigger’ stage blank.

Thanks for sharing screenshots @smandalika - if you press the ‘skip test step’, you should be able to proceed (with some ‘dummy data’ that you can use in the next steps).

Thanks for sharing @smandalika - is there any config you’ve done in the ‘Customize New Topic’ step, or is it empty?

I’ve escalated this to our support team on your behalf @smandalika - I’m not sure what’s going on, unfortunately! Thanks for your patience.

Hi Daniel,

                 I haven’t heard back from you guys in a while. I still need help to setup the Zap. Any help in this regard will be greatly appreciated.

Thanks,

Satty