User Interface

Everything around creating and presenting your community content.

  • 15 Topics
  • 37 Replies

15 Topics

S
safiyaGetting inSpired
asked in: User Interface

User Can't Reply/Comment

Hello all! I have a question, and hope someone can assist until I hear back from Support. One of our users is unable to post replies under topics. They are the only one with this this issue as far as I know, so I am unsure what is going on. He rebooted his computer and it is continuing to give him an error message every time he attempts to comment. Has anyone dealt with this issue?   

8
Oliver Marriott
inSider
12 hours ago
ryanne.perry
ryanne.perryReady to inSpire others
asked in: User Interface

Is there a url or way to direct a new user right to the create your account page?

Is there a way to direct new users right to the ‘create your account’ area instead of having them go to the Community url then click ‘Join or login’? 

2
ryanne.perry
2 days ago
J
JasperKReady to take it to the next level
asked in: User Interface

Disable tagging of users

Some of our community members are really persistent in using the @user tagging feature to ask questions to specific employees, which we would rather not allow. Is it possible to disable this feature for specific user groups?  

1
Oliver Marriott
inSider
14 days ago
L
LisaClarGetting inSpired
asked in: User Interface

Platform Design

I am configuring our Community Platform and I’ve seen two different examples of how community managers organize Getting Started with the Community Content. One example is to have a Welcome to the Community Category and the other is to use the Knowledge base for that content. Is there a best practice or recommendation for this? I like the visual layout of Content in the knowledge base, but I didn’t know if that was an unusual approach. Thanks for your help.

2
L
4 months ago
BenSmokeBall
BenSmokeBallGetting inSpired
asked in: User Interface

How do I avoid the "item pills" on thumbnail widgets?

Hi team, The item pills that appear on widget thumbnails seem to move around a lot. It makes it very hard to spec a design for the designers that both looks good on the event page without being wiped out by the “webinar” pill on other pages. We can just drop the whole design down and leave a LOT of empty space at the top (about 15-20% of the graphic) but then this makes the actual image on the event landing page look pretty strange. Here’s what I’m seeing with one of our events on different parts of the community. On the homepage widget   On /events   And looking quite nice on the actual event landing page Questions: At this point we’re probably going to just disable the tags. Is the only way to do this via custom CSS? Is there any plans to tweak the content CMS for Insided? It’d be great to have focal point cropping.  

1
Scott Baldwin
Total Rock Star
5 months ago
R
reneighGetting inSpired
asked in: User Interface

Why were different icons used as compared to the Design Template?

Hi, I have realized that the icons used in design template and the actual website differs, hence, I would like to know if there is another icon pack that was used as the icons should be reflected from Design to the actual website unless it was not mean to be like this.Furthermore, I would like to know if there is a way around in changing the icons. Would be grateful to understand more on this.

5
Oliver Marriott
inSider
6 months ago
Onomatopoeia
Super user
OnomatopoeiaSuper user
asked in: User Interface

How to replace the login page

Hi everyone,Our Community is private and requires login before it can be accessed.It’s a big barrier to entry for us, and one of my major challenges is the drop-off rates we see on the built-in SSO login page. We’ve been able to replace the copy on this page using phrases, but ideally I would like to completely replace this page with a custom design that highlights the benefits of becoming a member.Our current login page looks like this:  I would prefer it to look like this (a custom landing page we made on our website for SEO purposes) Is anything like this possible?

2
ddpancratz
Total Rock Star
1 year ago
Onomatopoeia
Super user
OnomatopoeiaSuper user
asked in: User Interface

What controls the colour scheme of the Like / Subscribe buttons when clicked?

Hey gang,I’ve had a couple of accessibility issues flagged with our new community. Namely: The colour of the Like and Subscribe UI elements when clicked. This also impacts the colour of the “author” tablet. How do I change the colour of the “clicked” versions of these assets?

2
Onomatopoeia
Super user
1 year ago
Julia_M
Julia_MReady to take it to the next level
asked in: User Interface

Creating an article or conversation to be published to a private Group

I’m creating an article to be posted in a private Group but the private Group doesn’t appear in the list of options for publishing in Control -- only the public Groups are listed. I noticed this is also the case when creating a conversation -- only the public Groups are listed. Is this by design or is something amiss? If this is by design, what is the thinking in not being able to publish to a private Group from Control?

1
Jeanie Lee
1 year ago
timcavey
Total Rock Star
timcaveyTotal Rock Star
posted in User Interface

Is the Insided desktop max display a bit too narrow?

I all, sharing some feedback I was given by a community member on the Insided desktop display settings. Keen to hear from any of the UI team and if they agree..? Insided seems to have done one of those classic mistakes of not making proper use of the available screen space!  If you pull up the forums on a computer like my laptop Swampert - which has a 15-inch display running at 1920 x 1080 resolution and 100% display scaling (any higher looks weird!) - you'll notice how Insided still basically dumps pretty much everything into the centre of the available space, which is incredibly wasteful as you scale up the screen sizes.  I've also noticed the "Powered by Insided" CTA just above the site footer appears to be positioned with perfect central alignment, but that also makes stuff like this PM editor look out of place because it's off-centre in comparison. If you think of proportions, it just makes the entire thing look a bit weird! It would probably look better and have a better UI/UX if

2
Blastoise186
Super user
1 year ago
A
ApwalkerGetting started
asked in: User Interface

Has anyone built a visual gallery with Insided?

Hi, I’m looking for a community product that not only provides a forum interface, but also a gallery interface. This is a gallery where users can upload image content, similar to Dribbble. Can Insided be used for this? Our app, Candu.ai, allows non developers to build UI components that can be embedded inside of their existing web-app. So I want to create gallery for our users to showcase the great UI components they have built. Thank you 

1
Jeanie Lee
1 year ago
A
inSpires others
alexandra.cullerinSpires others
asked in: User Interface

Can we filter Active Since Last Visit by forum category?

One of our UI testers would like to have this feature. I was wondering if it’s possible to implement? Here’s his feedback: I can see two ways of reading the forum: 1) I want to look at "Active since last visit" and then look at various areas, or 2) I could choose a forum area like "Got a question" and then choose to look at only posts that are "Active since last visit." In both cases, as I'm looking at a list of posts, I would want to see both the area and the criteria prominently displayed so that I would know what I had excluded.  And if I was looking at "Got a question" and "active since last visit" I would like to be able to immediately change to all posts in "Got a question" with a simple selection.

1
M
1 year ago
S
SairamGetting inSpired
asked in: User Interface

UI Feedback - Ability to adjust the columns

The real estate in the below image is not used properly. It would be good if we can have the ability to adjust the columns. Adjusting the columns will definitely save time. 

3
xiaoyu-shen
inSider
1 year ago
Kgastaldo
Super user
KgastaldoSuper user
asked in: User Interface

Ideation Landing Page Design

Why does my page look like this?and yours like this?IE how do I make my featured topics look like boxes?

3
Kgastaldo
Super user
2 years ago
P
PiaGetting inSpired
asked in: User Interface

Why does the new Community tab show "include" next to logo?

Hi all, how are you?  As you can see in the following photo the front-end Community tab suddenly shows the word “include” next to the Insided logo: I tried it with Google Chrome and Internet Explorer browser. It does show “include” for all our Deezer communities. Is this a bug or by design? Is it possible to change this? Thank you for your help. 

3
P
3 years ago

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