Federating more than one Zendesk instance

  • 27 November 2022
  • 1 reply

Userlevel 7
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Is it possible to federate more than one Zendesk instance? We have two products — Productboard and Satismeter — they have separate Zendesk help content for users — and we’d like both to appear in our community search. 

Couldn’t find any details here:



Best answer by bas 28 November 2022, 13:16

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Userlevel 5
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Hi Scott,

This isn’t possible at this moment. Could be a good idea to raise though.

I can think of a workaround using our Federated Search API, but that would be a bit more hands-on than “just turning it on” and would require a developer and/or our PS help.