Release

Log into community using email!!

Log into community using email!!

We are exited to share a major UX improvement around the log in flow :heart_eyes_cat:

All users can now log into your communities (AKA destination) using their email!

Until now, users could only use their username to log into destination. From now on they have the choice to use either their username or their email. 

 

New log in modal shows both options

 

With this release we are delivering this below idea by @Jurgen and closing 15 votes! Thanks @Jurgen for posting this idea!

 

 

What about phrases?

The below information is only relevant to you if you would like to use phrases to replace the field "Username or Email" by another text in the log in modal

 

Previously

The username field was controlled by the phrase "loginBox.username". This phrase was used both on the log in flow and the account creation flow.

Previously

Currently

In the log in flow we replaced the phrase "loginBox.username" by a new phrase "loginBox.usernameOrEmail". We made no changes to the account creation phrases. We keep the phrase "loginBox.username" for the Username field.

The new phrase "loginBox.usernameOrEmail" will automatically apply the text "Email or Username" by default. The phrase will automatically be translated to the language of your community (for example if your community is in French it will say " Nom d'utilisateur ou email")

Currently

 

If you like to change the phrase "loginBox.usernameOrEmail" to say something else other "Email or Username" (or the translation of that text) you can manually change it using phrases in Control. See how in the below KB article:

 

Feel free to ask any question or share any feedback using the comments below :)

 

This is splendid. We actually got a lot of tickets from our users who didn’t manage to log in. They thought there was something wrong w their password, but only in the end found out that they can’t log in with their email.

This will solve this issue forever.

Thanks a lot for working on this!


@Martin B. @tiffany.oda I noticed that you used phrases for the username field. In your case you are giving indications that are useful for the registration flow, so you shouldn't miss this phrase on the log in flow. Still I wanted to highlight this for you :)


This is awesome. Thanks so much @Marion Frecaut and team!