Join the AI Beta Program Waitlist!

Related products: Community Product Updates Knowledge base Email Campaigns
Join the AI Beta Program Waitlist!

The buzzword of 2023 has to be ✨ AI ✨ 

With so much potential and endless possibilities, it is hard not to think about AI 24/7! We’ve been working hard to build meaningful and impactful AI features that will make it easier for you to do your job effectively. 

Today, we’re excited to roll out a beta program for THREE community-specific AI features. Join the beta program waitlist and be the first to experience the power of generative AI in your community! 

Want an inside look at what is coming? Keep reading!

Email Generator

It has never been easier to start using our Email Campaigns feature! Leverage generative AI to draft email content and kickstart the email creation process with just a few simple prompts.

Content Assist

Draft and publish community content using generative AI to simplify how you create powerful self-serve resources. Use this easy-to-use tool to draft Knowledge Base articles and Product Updates to accelerate workflows and improve resources.

(Do you think we used Content Assist to write this?! 😏)

Tag Assist

Improve how your community members search and find content with AI-suggested public tagging based on the community topic and content. This feature will populate relevant metadata on new topics ensuring that content is categorized appropriately.

Which feature are you looking forward to most? Let us know in the comments below and remember to join the waitlist so you can try it out for yourself!

Tag Assist covers something I always have to think of as a separate process and will help me greatly.  All these updates are great!

Looking forward to learning more! The form mentions OpenAI - are these features utilizing it?

Could you make the Subprocessor info public please?

If we have multiple members on the team, should all of us fill out the Google form or is one person filling it out for everyone enough? 


FYI @zitalaszlofi @cclements @MeghanM 

Oh, I would like to join but I am not sure about the subprosessors. How does they differ compared to our current situation?

I am interested especially Content Assist and Email Generator.

Hi @security_lion - yes we are using OpenAI for these features. About the subprocessor document, we’ll check internally and come back to you on this! Thank you! 

Hi @echen I believe one person for the team should be enough 🙂 Thank you! 

I’ve made the doc link public. :) 

When does this beta program start (and end)? 

Hi @Eva ! The program will start within the next 2 weeks, and will remain open for the next month or two for users to opt in 🙂 - don’t hesitate if you have further questions!