Ability to block specific contacts from recipient list in Copilot
CS Data Management & Integrations
When creating a Power List in Copilot I can only block specific emails from the list by applying them individually. It would be nice to be able to exclude them with a single filter and the emails each separated by a coma (,).
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When creating a Power List in Copilot I can only block specific emails from the list by applying them individually. It would be nice to be able to exclude them with a single filter and the emails each separated by a coma (,).
Here, I think if we can use common, that could be another alternative, at least to work around the 20 filter limit.
I have added this to roadmap, will keep you posted on the ETA.
An SFDC admin could update this field through import tools using CSV files, users manually on the account/contact page, or through Gainsight rules if applicable.
You'd then be able to use this field(s) in filters in Copilot, show in the contact section in C360, reports and dashboards, etc.