Release

Change the author of published articles and product updates

Related products: Product Updates Knowledge base Moderation
Change the author of published articles and product updates

A few months back we released the feature that allows community teams to create content on behalf of another community member. We are happy to announce that you are able now to change the author of already published articles and product updates pieces. 

 

Inevitably, community team members, at some point, will move on to explore other opportunities or roles. By changing the author of a helpful article for example, you will be able to prolong the life of that content piece, as well as being notified about new activity on that thread to engage with. Furthermore, we know how much hard work goes into building good SEO scores for your communities, and deleting valuable content to repost it would hurt the SEO, not to mention the users who were subscribed to or had bookmarked a particular post. 

 

You probably need no convincing on how valuable this feature is, given the high engagement on the ideas that sparked this feature into existence: 

Many thanks to all who shared their use cases and input with us! Hope this feature will be a valuable tool in achieving your goals for the communities you build! 🚀

 

Head over to the documentation piece to learn more about how this feature works:

 

Great news!.

Thank you.


Woo-hoo! This may be a small feature but I’m sure it will come in handy sometime.


This is great, thanks!


Ooooohhh! I'm very happy after reading this, a long awaited and wanted feature, thank you! 😍


Extremely happy having read this! Awesome implementation of a fantastic concept. Thanks a bunch! 😄🙌