Update

We've raised the file upload limit to 50MB

  • 4 November 2019
  • 2 replies
  • 138 views

Userlevel 7
Badge +1

Tiny announcement - we’ve raised the file upload limit to 50MB. This does not include image attachments.

 

Got any questions about file uploads or need a refresher? Check out our FAQ :).


2 replies

Userlevel 7
Badge +4

Tiny announcement - we’ve raised the file upload limit to 50MB.

Yay! Now I can have a decent workaround to upload gifs larger than 5MB!

This does not include image attachments.

Oh. Never mind.

Userlevel 7
Badge +1

Hi Bjorn

Thanks for the feedback :)

We investigated the possibilities to increase the file size for images as well - in short, it’ll be a lot of effort to make this change (we’d need to make general improvements to our system for image uploads). With the current system, it would have a significant negative impact on the performance of the topic pages which have many images (across all customers). We don’t have active plans to resolve this at the moment.

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