Category pages in ControlWe will update the UI of the category pages in control, we will split the category configuration page into three different views. We’re aiming to declutter the configuration page and to create a more meaningful view of the settings and their options.
Category details: Configure default category options such as title, description and hero images
Curated content (optional): Configure the curated content of this category to help your users find their answers quickly
Permissions: Configure category permissions per user role
The new UI will be rolled out to your Control environment very soon, the exact date will be announced in this topic later this week.
Search algorithmWe’re adding some tweaks to the search algorithm to boost relevant results:
- Typos on numeric tokens will be disabled to have better matches with search queries with special formatting like serial numbers, version numbers and (zip) codes
- Stop words (like “what”, “is”, and “a”) will be removed before executing a search query
- Topics with the type Article will be boosted in the search results above questions that have been solved.*
Changes to the search algorithm will be in effect per July 11.