New Feature

Streamline your support workflow: escalate community posts to Zendesk from Control 💁🤖

  • 9 April 2019
  • 1 reply
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Streamline your support workflow: escalate community posts to Zendesk from Control 💁🤖
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You can now quickly create Zendesk Support tickets from any community post, enabling you to save time manually submitting issues reported by your customers through the community.

After you set up the integration, all posts will gain a new ‘Create Zendesk ticket’ button in control, via which you can effortlessly escalate the post to your Zendesk Support inbox.

If you’d like to get started, or learn more, check out How To Escalate A Community Post To Zendesk.

Please add a reply below if you you have any questions, or feedback on this feature!

1 reply

Userlevel 7
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Special thanks to @keaton for beta testing this integration 😉

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