We’ve made some improvements to public tags, making them easier to manage and improving the UX for adding them to topics. We’ve already rolled out tools for managing public tags in Control and an improved tag interface for moderators in Control.
Coming up next week (Thursday 2 July 2020, in the morning (CEST), we’ll rollout the new public tag UX to your end users. We’ve done this release separately in order to:
- Give you a chance to tidy up your tags before end users can choose from them on the frontend.
- Let you inform your superusers or other members about the change ahead of time.
What’s already available for you to use right now:
Tidy up your tags in Control: see all tags, add new tags, edit tag titles, delete tags, search tags (lightning-fast), and bulk merge tags.
Better UX for moderators to add tags to existing topics, or when creating articles with a fast autocomplete/search.
API endpoints for managing tags, so you can create/edit/delete tags and keep them in sync with external systems.
What’s rolling out towards the end of next week (Thursday 2 July 2020, in the morning (CEST)):
Better UX for end-users to tag topics, with a fast autocomplete/search.
Improved quality and quantity of end-user tagging with autosuggested public tags based on topic title.
Keep control over tags by (optionally) preventing end users from adding new tags.
^ You can preview all of the above on the inSpired create new topic page.
Find more details about how the features work in our knowledge base article:
And check out best practices on managing tags from
Let us know any feedback you’ve got in the replies!