Release

Hide 'old' content in the Embeddable Widget


We added a new setting to the Embeddable Widget setup page to improve the content accuracy within the conversational- and in-app widget: Exclude old content

Content accuracy settings for the Embeddable Widget

By default all public content will be indexed and shown within the Embeddable Widgets. With Exclude old content you can decide to exclude old and outdated content. 

Content exclusion is based on the recent engagement in the topic: if a topic was started, or received a new comment, within the date range it will be shown in the embeddable widgets.

Examples

Given that a topic is created 2 years ago and the last comment was 6 months ago:

  • When exclude old content field is empty the topic will be shown
  • When exclude old content field is set to 365 days the topic will be shown
  • When exclude old content field is set to 90 days the topic will not be shown

This would be a great addition and actually makes us reconsider using the embeddable widget.:relaxed:


Does this also affect curated content?


Does this also affect curated content?

No, this only affects automated topic suggestions. Curated content will always be pushed on top of the list.