Dedicated reset password, registration & login url

  • 22 July 2019
  • 7 replies
  • 1382 views

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  • Gainsight Employee: ACE
  • 882 replies

Hi all!

We have received requests for dedicated login/registration pages from time to time, as this makes it easier for Community Managers to push users so that it's more likely they will register. That's why we have now added these urls for all communities:

Registration url: https://your.domain.com/member/register
Example: https://community.insided.com/member/register

Please note: The registration page will not work if your community is only using registration/login via SSO.

Login url: https://your.domain.com/member/login
Example: https://community.insided.com/member/login

 

Password forgotten url: https://your.domain.com/member/forgotPassword

Example: https://community.insided.com/member/forgotPassword

This might be a good time to do a review of all the locations from where you link to the community. Curious to check what others are doing? Do an integration review with our integration checklist and make your community even more successful!

Any questions or issues around this? Just let us know in the commens!


7 replies

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This is really helpful. Thanks for creating these for us. Is there anything we can do to these pages? I'd like to add graphics and copy to the registration page specifically. As of now, if we were to give out the registration page, there isn't a clear value prop on the page that answers why it's important to join this community.
Userlevel 2
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Hey Drew,



as far as I know these pages are exactly the same as the login/registration pop-ups that we had before.



This means that any change to the text would be made to these pages as well.



Or do you want to e.g. add something to the side bar here? How would you vision this if you could do so?



You might be able to add something there via Third-Party-Scripts, but I am not sure how to do this as I have limited technical knowledge. 🙂
Very nice!

I've added an extra button on the homepage, pointing to the login page of the community. Can I hide that button when someone is already logged in?
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Hey Drew,



as far as I know these pages are exactly the same as the login/registration pop-ups that we had before.



This means that any change to the text would be made to these pages as well.



Or do you want to e.g. add something to the side bar here? How would you vision this if you could do so?



You might be able to add something there via Third-Party-Scripts, but I am not sure how to do this as I have limited technical knowledge. :)




Yeah I was wondering if we could add to the sidebar. My thinking is that if you were to send someone there to signup without providing any context or reasons why to join, you're not going to get many signups. So, I wanted to provide some value props in the sidebar or somewhere on the registration page.



Thanks
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Hi,



@Stéphan Lam: You are using the HTML sidebar widget for the login button - which looks good! You could add a styling rule via Third-Party-Scripts which then would check if the user viewing the page is logged in already. The code you would need to use for this could look like this:



code:
if (inSidedData.user.role == 'roles.guest') {
// This person is a guest
// Hide sidebar widget
}




@freydrew: I see where you are coming from, such an addtion would be nice! So bascially something like whe already have underneath the Banner:





We do not have concrete plans to improve this page further at the moment, simply because these pages were only added quickly to give you a dedicated url to work with. I understand your concerns and the added value of course, so I will make sure this feedback reaches our product owners so that they can discuss and hopefully enable you to offer your users more on these pages.

Hi @Julian, is there any way to use a registration page like this for a separate group of users, while also keeping our standard registration page for regular community members?

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Hi,

well, in general this is possible, of course it is up to you where you place links towards this page. E.g. you could only send a link to the dedicated registration page via email, and all other users go via the standard pop-up modal.

Or would you like to show different profile fields upon registration, depending on which group a user belongs to / page the user is on? This is more tricky, and not supported out-of-the box. But there might be ways to hide certain profile fields in one of those pages via custom CSS.

Hope this helps. If not, please give me more details what you'd like to achieve with this, then I am happy to help you more. :)

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