inSided support = awesome

Scott Baldwin
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Userlevel 7
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I just wanted to find a space to give a shout out to @matt enbar @Oliver Marriott and @tom.shaddock for their efforts to improve support at inSided. My experience of late has gone from poor to outstanding and I couldn’t be more happy with the responsiveness and attention to concerns/issues, and questions.

// Scott

10 replies

Robin
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Userlevel 3
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Good to hear! :pray:

HaikoK
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Userlevel 2

happy to hear @Scott Baldwin and thank you very much for sharing this with the community!

Great work @matt enbar @Oliver Marriott @tom.shaddock :clap:

ddpancratz
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Userlevel 7
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+1 on all of this! 

My experience has improved significantly over the past few months as well.

And @matt enbar was incredible in his support on an issue a few weeks ago. Really went above and beyond. 

matt enbar
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Thank you @ddpancratz and @Scott Baldwin I really appreciate the kind words and am always happy to help!

anirbandutta
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Userlevel 4
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InSided Support Rocks @Oliver Marriott went above and beyond to support us! 😊 

It's an opportunity for engagement
Gabolino
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Userlevel 5
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Agree 💯 I believe there was a turning point after the summer… It’s been fantastic for the past few months. 

Onomatopoeia
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Userlevel 5
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I can echo this. @matt enbar’s relentless sleuthing on a rank issue we’ve been experiencing lately has been so useful. Thanks to the team :)

SmartlyGreg
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Userlevel 5
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+1 @Scott Baldwin super quick turnaround, and very efficient! It’s a huge help!

erin.brisson
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Late to the party here but I wanted to publicly agree with @Scott Baldwin in his sentiments towards @matt enbar and @Oliver Marriott. Whenever I have an issue, they’re quick to respond and help in any way they can (even if it means jumping on a call in the wee hours of the morning 😉). Thank you for all you do to support us. It’s so very much appreciated!!!

Erin
ddpancratz
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Userlevel 7
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@matt enbar @tom.shaddock and @Oliver Marriott continue to be super great! Adding to this appreciation post! 

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