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How To Configure The Visibility of Ideas

  • 21 August 2020
  • 7 replies
  • 168 views

Userlevel 7

Not everyone wants to make their ideation section publicly available to the entire world. Sometimes you want to give only certain users access to ideas or want to gate ideas behind a login wall. In this article you will learn how to to configure the visibility of ideas with permissions.

Note: This article is only relevant for customers who have access to the newest ideation module. If you do not have access to the ideation module this article does not apply to you. Interested in the new the new ideation module. Learn more here

Permissions

Permissions allow you to configure which user roles have access to ideation. When you grant a user role access to ideation the users within this role can view, create, reply and vote for ideas. Use permissions to only grant some user segments access (e.g. beta testers, premium customers, colleagues)

 

How to configure permissions

  1. Go to Control → Platform → Ideation
  2. Click Permissions
  3. Grant or Revoke default and custom roles access to ideation
  4. Click Save changes
Ideation permissions

Tip: To make ideas only available for registered users (behind a login wall) uncheck the following default roles:

  • Users Awaiting E-mail Confirmation
  • Waiting for moderator approval
  • Unregistered / Not Logged In

7 replies

Userlevel 2

Hey @Yoeri  - 
I’d like to make the Ideas section visible to everyone (open to unregistered users) But to ‘create’ or ‘vote’ I want them to be logged in. 
Is this possible? 

Userlevel 7

Hi Dorothy, 

This is not possible unfortunately. The ‘Access to ideation’ checks regulate both visibility and voting permissions.

Hi @Yoeri !

I’m wondering if anyone knows why the viewed number shows on some posts and not others? For example, on this post, at the top, you can see “120 views”, but other posts you cannot see views…

Thanks for any help!
KS

Userlevel 7

Hi Kalli,

This is specifically the case for ideas. Ideas were developed as a separate content type so we could add unique characteristics (status, product area) and build dedicated reporting for it. Views for ideas have not been added to the idea, but as an admin you can view the numbers of views for ideas in the admin backend (Control).

Hi Kalli,

This is specifically the case for ideas. Ideas were developed as a separate content type so we could add unique characteristics (status, product area) and build dedicated reporting for it. Views for ideas have not been added to the idea, but as an admin you can view the numbers of views for ideas in the admin backend (Control).

Hi Yoeri!

Hope you are good :) Are there plans to facilitate this?

Actually would like even less than Kali, just to show the section exist but for non logged in users they will get error “no permission” similar to the behavior we see in grups module type “Private Group” 

Thanks!

 

 

Userlevel 7

Hi Maayan, 

We will hide the ‘ideas’ section from the main navigation by default if a user doesn’t have access to it. If you would add a call-to-action / link to ideation on the homepage (e.g. in the form a quick-link) and the user clicks it he would be taken to ideation. If a user doesn't have access we’ll show a ‘access denied’ message by default (which you can customise). I like the Sprout Social community where they show a clear ‘You need to be logged in to view this content’ message with a clear call to action to sign in:

 

thanks that's perfect!

this is our error message :)

 

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