Want complete control over the content shown in the embeddable widgets on a specific page? From Control, you can easily disable the automatic topic suggestions for a particular page of your website. This means you can push only the content which you believe to be relevant for that page - pretty groovy, right?
Before you start:
- You’ll need to have set up some trusted domains before you can get started with the following tutorial (to do this, go to Control → Integrations → EMBEDDABLE WIDGET Setup and fill out the required information).
How To Disable Automatic Topic Suggestions On Specific Pages In The Embeddable Widgets
- Go to Control → Integrations → EMBEDDABLE WIDGET Content Configuration.
- Hit Add page (or if you’ve already set up the page, hit Edit on the page you want to change).
- Turn off the switch labeled Show automatic topic suggestions and press Save changes.
- You’re done! On all matching pages, automatic topic suggestions will no longer be shown in the embeddable widgets.
- Don’t forget to pin some topics to the pages where you’ve disabled the automatic topic suggestions!
- This setting applies to both the conversational and in-page widgets.
The embeddable widgets only display if content is found for the current page (to avoid your users seeing a blank widget). If you disable automatic topic suggestions and don’t add any topics to the page, then the widgets simply won't display on any matching URLs.
