Question

Zendesk / inSided support not available?

  • 10 September 2020
  • 4 replies
  • 36 views

Userlevel 7
Badge +4

I’m trying to submit some tickets to the inSided Support. But after I login, I only get a (what looks like a) 404 error. Is it just me or is it a global issue?


4 replies

Userlevel 5
Badge +3

I think it's a global issue, I’ve had the same experience with a different company yesterday. 

Userlevel 7
Badge +1

Oh is it happening again? Thanks for letting us know. @tom.shaddock can you help us here?

I think it's a global issue, I’ve had the same experience with a different company yesterday. 

True, Zendesk had a global outage yesterday, could be that it is happening again.

Userlevel 5
Badge +1

Hi @bjoern_schulze  yes this indeed does look related to yesterdays Zendesk global outage - we’ve raised a ticket to inquire further with them regarding this. For now can you email any tickets to support@insided.com, Will keep you posted once we have some news!

Userlevel 7
Badge +4

Thanks @tom.shaddock, will do!

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