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Why does Searchbar only show most recent topics?

  • 5 February 2020
  • 3 replies
  • 46 views

Hi all, 

since 1-2 hours the general searchbar in the German Deezer Community only shows the most recent topics (not 5 like usual). The worst is that the entire search result is empty, too.

The topics are definitely tagged with these words or even have them in the title, i.e. “Fitbit” or “Deezer Student”. Could you please fix this as soon as possible? 

Users cannot find anything. HELP Please. Thank you

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Best answer by Julian 5 February 2020, 17:10

Hi Pia,

thanks for raising this here! Indeed my colleagues also seem to have spotted this and jumped directly into the investigation. Sorry to hear that this issue is still persisting, but I am happy to tell you that they already found the root cause and are also close to deploy a fix. Probably in the next 15-20 min it should all be back to normal again. I will update you once my colleagues come back to me!

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Userlevel 7
Badge +1

Hi Pia,

thanks for raising this here! Indeed my colleagues also seem to have spotted this and jumped directly into the investigation. Sorry to hear that this issue is still persisting, but I am happy to tell you that they already found the root cause and are also close to deploy a fix. Probably in the next 15-20 min it should all be back to normal again. I will update you once my colleagues come back to me!

Userlevel 7
Badge +1

It's fixed now! Please check and let me know if there is anything unusual - we don't expect it though. :)

Hi @Julian perfect, thank you so much :slight_smile: It is working again now.

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