I’m looking for any and all information on reporting around the embeddable widget. One article mentioned the self-service dashboard, but I don’t see anything related to the widget on that dashboard.
My biggest question is whether those who interact with the embeddable widget are included in audience metrics like unique visitors and page views. Especially for those who view content from within the embeddable widget.
Best answer by Jeanie Lee
Your CSM at inSided can provide you with how man times a user has loaded a topic within the embeddable widget during a time period of a day, 7 days, 30 days, 3 months, 6 months, and one year.
The Support team could provide an excel sheet providing data such as the following:
- How many times a users voted yes.
- How many times a user opened the widget.
- How many times a customer opened a topic within the widget