Question

What system powers Insided internal search?

  • 18 January 2023
  • 1 reply
  • 21 views

Userlevel 6
Badge +3

Is internal search functionality updated and improved? 

 

Our community search bar can perform badly at times. Example:

 

A search term: “enrol dcc” is a string that is featured in the title of a topic, that doesn’t show up when this term is inputted. Search results here

 

The topic that somehow wasn’t identified in the search results:

 

https://forum.ovoenergy.com/smart-meters-136/national-enrolment-and-adoption-e-a-of-smets1-smart-meters-onto-the-data-communications-company-dcc-your-guide-8899

 

 


1 reply

Userlevel 5
Badge +1

Hi @timcavey 

Thanks for reporting your experience (FYI @Sudhanshu and @Alex Campos ).

 

We currently have a single way of configuration that does not allow for modification on a per community basis and the current configuration is not being evolved.

 

I have a background in search and relevance, so am digging deeper into this myself.

 

 

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