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View outbound rank messages


Userlevel 4
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I have a number of ranks that trigger an outbound private message. Is there a way to see:

  • If those messages have gone out
  • If they were opened/read by the user they were sent to

 

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Best answer by Scott Baldwin 22 July 2021, 20:08

@Jeanie Lee I’ve opened a support ticket for this #22115

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Userlevel 4
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Hi Scott, 

The product does not currently show if a message has been read. You should see ranking messages that were sent in your private messages. 

Userlevel 4
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Thanks @Jeanie Lee I’m not seeing them sent in my private messages.

Each of these have community folks in the rank, none have been sent via my username as a private message.

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Userlevel 4
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@Jeanie Lee I’ve opened a support ticket for this #22115

Userlevel 4
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Thanks, Scott. I was waiting on an answer from our Dev team to see if this was a potential bug. 

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