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Unable to post event topic due to message about character limit - why?

  • 10 September 2021
  • 2 replies
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The maximum length of the message is 250 characters. Please reduce the length of your message.

 

This appears at the top of the page in Control when trying to publish our latest event content. There’s no indication as to which area this refers to, but the only section which has ‘Message’ in it (Confirmation message) is under 250 characters. 

 

Surely I’m not limited to 250 characters for the event description?!

 

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Best answer by Jeanie Lee 10 September 2021, 17:43

Hi @timcavey,

This sometimes happens when you copy and paste the content from a Word document. If this was not the case, I’ll escalated this post to our support team, as there could possibly be a bug or another explanation. Please @tag me in your response. 

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Userlevel 5
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Hi @timcavey,

This sometimes happens when you copy and paste the content from a Word document. If this was not the case, I’ll escalated this post to our support team, as there could possibly be a bug or another explanation. Please @tag me in your response. 

Userlevel 5
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Yep guilty - thanks @Jeanie Lee

 

This is now published. 

 

:) 

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