Is there a way to submit an idea enhancement on behalf of another user? Right now we take in data from the idea enhancements via Salesforce integration.
In our desired workflow, clients will let our Project Managers know issues/requests, and in some instances, our PMs would like the ability to submit those ideas for them to help remove a barrier for customers.
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Hi Erwin,
Yep! You can create an idea for any specific user using the API:
https://api2-us-west-2.insided.com/docs/community/#operation/submitIdea
Hi@ravi.kurma - I think this would be a good topic to convert into an IDEA as would be great to be able to do this within the UI
Converted to an idea@sam_buddery , thanks for the heads up!