Question

Post moved and still shows ideation status

  • 1 July 2020
  • 6 replies
  • 114 views

Userlevel 6
Badge +3

I had someone post an item in my ideation board which was really a conversation. I moved it to the proper fourm but I noticed that the ideation status (NEW) is still showing on the post - wonder if this is a bug? See image below.

How can I remove the NEW status?

When I go into the post the status does not exist

 


6 replies

Userlevel 7
Badge +1

I saw this happening before and I think I was able to fix it by converting it into a question and back - maybe you can try that?

It surely is unexpected behaviour that an ideation status is being displayed outside of an ideation category.

Userlevel 6
Badge +3

No difference

 

Also noticed that I got this message when converting, wonder if there are some backend issues at the moment?

 

 

Userlevel 7
Badge +1

Thanks for trying it out, bummer that it did not work. Probably some things have changed in the meantime which are now in the way.

 

I don’t think that there are general issues causing this message, probably this is related as ideas are not converted to other content types. The platform maybe does not know what to do with that label.

 

I will try out some things later and get back to you, but good to add in @tom.shaddock as he might know something that could be of value here.

Userlevel 6
Badge +3

Yeah, @tom.shaddock is an InSided Rockstar and has helped me out more than I can say.

You are lucky to have him :thumbsup:

Userlevel 7
Badge +1

Oh yes, you don’t want to know how often he has saved my day! He’s a keeper! :P

Userlevel 4
Badge +1

Hi @aluciani appreciate the kind words! :grinning:

 

So unfortunately it does appear to be a small visual bug - if I create an idea and then perform conversion to question it seems to retain the old Idea status, as well as also apply the question status tool e.g:
 

Which isn’t an ideal result really - i’ll get a ticket opened for it now for you! 

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