Looking for frictionless way to create a user account for a customer

  • 4 November 2022
  • 1 reply

Userlevel 2
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Hi Community!

Looking for possible workarounds to create customer accounts on their behalf. Is there another way besides creating one for them and then going on the back end to push them to a ‘Registered user’ ?

We know that there are SSO options however we are not yet ready to implement those as we need them to use the emails they have associated with our product so that we can match/use the data in Salesforce. We would need to build a custom SSO option to make sure they are authenticating from our product and just don’t have the resources to do so as this point.

Are there any other options for creating a user account for a customer?


Best answer by Oliver Marriott 7 November 2022, 11:20

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Userlevel 5
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Hi @ryanne.perry 👋,


You can also use the API to register users. You can see the documentation for it here:


Bear in mind that registering users in this way will mean that they won’t receive any system emails e.g ‘Welcome to the Community’.