Question

Last login shows empty or incorrect

  • 5 August 2020
  • 1 reply
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Userlevel 2
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  • 8 replies

Hi guys, we use SSO for login to the community and on the user overview page the lastlogin shows up for some users (little amount of them) and is “-” for the majority or shows incorrectly.

e.g. 

I have one employee who answered the post on Monday and his last visit shows up as “-”

I have one parter who posted new question today and his last login shows as July 31. 

 


1 reply

Userlevel 7
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Thanks for sharing this here! I have not seen such behaviour before in other communities, I believe. Usually, it should show the last time a user has logged in with no issues.

To me it sounds a bit as something hinders the platform to measure it. It could be a detail in the sso implementation, but it might as well is something completely unrelated. I will ask one of my colleagues to investigate this and get back to you!

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