Question

Integrating with Microsoft Teams

  • 23 March 2020
  • 1 reply
  • 62 views

Hello,

is it possible to integrate Insided with MS Teams? Especially here in the beginning, we would really like to collect all new posts from our community into our own internal MS Teams channel, where we can discuss how to action them, if needed, before anyone does respond to customer posts. 

I imagine the integration along the lines such as when anyone posts anything on the community, a message containing a deep link to the post is added to our teams channel.

Is this possible?

Thanks in advance!

/Per


1 reply

Userlevel 7
Badge +1

Hi @perinbox ! Thanks for your question.

We don’t have a native integration with Microsoft Teams, but I see there is Microsoft Teams Zapier app.

We do offer an inSided Zapier app that would allow you to easily connect the two and set up the integration you’re after - see this article on how to set up inSided x Zapier integration for more information.

Let me know if you have any other questions :)

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