Hi All,
We’re currently in the process of creating our knowledge base, and I was just wondering what you would recommend as best practise for old articles and categories.
We’re looking to completely revamp our community by creating new categories to replace the old ones, and breakdown our current articles in to smaller FAQs for better search results.
We understand that this may lead to duplication in content. So, what would you recommend doing it old ‘redundant’ articles and categories.
Thanks,
Nikhil
iD Mobile
Best answer by Julian
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