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Creating an article or conversation to be published to a private Group

  • 26 May 2021
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I’m creating an article to be posted in a private Group but the private Group doesn’t appear in the list of options for publishing in Control -- only the public Groups are listed. I noticed this is also the case when creating a conversation -- only the public Groups are listed. Is this by design or is something amiss? If this is by design, what is the thinking in not being able to publish to a private Group from Control?

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Best answer by Jeanie Lee 8 June 2021, 14:26

Hi Julia, 

 

You should be able to publish articles to a private group. If the group is not appear in your dropdown still, the best course of action would be to submit a support ticket, as this may be a bug. Please let me know if there has been any updates. 

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Hi Julia, 

 

You should be able to publish articles to a private group. If the group is not appear in your dropdown still, the best course of action would be to submit a support ticket, as this may be a bug. Please let me know if there has been any updates. 

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