I’m creating an article to be posted in a private Group but the private Group doesn’t appear in the list of options for publishing in Control -- only the public Groups are listed. I noticed this is also the case when creating a conversation -- only the public Groups are listed. Is this by design or is something amiss? If this is by design, what is the thinking in not being able to publish to a private Group from Control?
Best answer by Jeanie Lee
You should be able to publish articles to a private group. If the group is not appear in your dropdown still, the best course of action would be to submit a support ticket, as this may be a bug. Please let me know if there has been any updates.