Question

Community Members Cohort Retention Rates

  • 29 July 2020
  • 1 reply
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Userlevel 2

Any ideas on how to easily measure community members retention rates on a cohort view? 


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Userlevel 2
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Hi Felipe, this is a very nice podcast with the Community lead at Freshworks covering ‘How to built a Customer Success Community’, questions like where to start, what metrics to track and what value does a community contribute to. 

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