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Community Digest Email


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Like Quora sends you daily/weekly digested insights can we enable something like that to all community users out of the box? 

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Best answer by Scott Baldwin 17 July 2021, 20:55

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Userlevel 7
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I like that idea! I used to get these kind of emails from the Feverbee community and I think it is a good way to remember users of the community and its value. Images are broken by now, but this is kind of how it looked like:

 

We do not have a feature yet to automatically send a digest to users - however I have seen that there is someting coming soon which will hopefully enable you to do something like that. I don’t want to spill the beans too soon, as this is a work-in-progress and some things might change. But hopefully we will be able to share some news in this direction with you in the next few weeks. :)

Userlevel 3
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Also, this idea is related, but a little different. We’re asking for user’s to have the option to receive a summary digest of email notifs. instead of many individual emails. Check it out if you haven’t already! :smile:

Userlevel 1

I have seen that there is something coming soon which will hopefully enable you to do something like that. I don’t want to spill the beans too soon, as this is a work-in-progress and some things might change. But hopefully we will be able to share some news in this direction with you in the next few weeks. :)

 

I would love to see a similar feature.
Are there any updates on this? 😇

We’d love to see this also—this is something that Influitive was really good at and the email digests were great at driving engagement!

Hi @Julian any news on this one?

Userlevel 5
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+1 would love to get an update

Userlevel 2
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Another +1 for an update! :grin:

Userlevel 2
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Scrolling through this - 

“Oh awesome! This post saying there is something coming soon was 11 months ago. There must be something now!” 

“Oh, okay - checking in 2 months ago. That’s not good.” 

“7 days ago.. crap. There’s nothing, is there...” 

 

+1 for an update. 

Userlevel 6
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Scrolling through this - 

“Oh awesome! This post saying there is something coming soon was 11 months ago. There must be something now!” 

“Oh, okay - checking in 2 months ago. That’s not good.” 

“7 days ago.. crap. There’s nothing, is there...” 

 

+1 for an update. 

Always read the smallprint! :rofl: Especially before you sign on the dotted line. :sunglasses:

There is a workaround though. Sort of…

But yeah, it would be kinda nice to have this in the future.

Userlevel 2

100% need this! With you all on this one @Scott Baldwin @tiffany.oda I’m in soft launch mode and I am hearing this as a feature that is needed loud and clear. 

Userlevel 5
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In the meantime I’ve ended up leveraging our Announcements category and building out my digest there. While I can’t send it via email via inSided we will explore ways to do this outside of the platform. Frankly even having the option to be able to alert everyone in the community to new content and pull them back to read it would be better than nothing. It’s like we’re missing the equivalent of @everyone @here @channel like you have in Slack.

Userlevel 5
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Hi all,

Rather than wait, I sought out an update from my InSided CSM about this and here’s what they shared:

 

The post you are referring was an early reference to the email campaigns feature which is indefinitely postponed as communicated here: https://community.insided.com/product-updates/30. The guidance for now remains to find another way to send out these kinds of emails by exporting users from the community to make a list and then using a 3rd party email platform.


So this is dead now 💀 and looks like you’ll all need to find other options. 
 

Maybe @Julian or @Jeanie Lee can update the correct answer on this post to avoid future requests to get an update. 

Userlevel 3
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+1 for an update on this. My dream implementation would look like:

  • Members can choose the frequency of digests when they create an account, otherwise the default set in Control is used
  • They can customise which categories to receive recommendations from
  • The Community Team can customise the look & feel of the digest emails
  • The Community Team can manually curate what content is included in the digests in each period or allow the platform to select content based on popularity / engagement metrics

In the meantime @tiffany.oda @Scott Baldwin @Blastoise186 - there’s got to be a way of  hacking an automation together for this with Zapier? I’ll have a play and see if I can come up with something…..

+1 for an update on this. I have only been using the product for a month and have already had several requests for an email digest. 

In my previous job, I worked with Circle.so to run our community. They have a digest email feature and it is cheaper and leaner than Insided. We find this kind of feature to be almost necessary these days... Please consider adding it to your roadmap soon.

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