Question

Can I change the default order of KB articles?

  • 15 September 2020
  • 2 replies
  • 62 views

Userlevel 4
Badge +3

I’d like newer KB articles to appear at the top, rather than the bottom. Is this something I can change as a default setting?

*I realize I can drag the new topics to the top, but I’d love a default setting.


2 replies

Userlevel 4
Badge +3

Answer to this is no, but anyone wanting to be able to change the default sorting order of KBAs, should vote here - 

 

Userlevel 7
Badge +1

Thanks for sharing this here - it must have slipped my mind to get back to you on this! :( I like the idea and I am happy to see it already got some votes! :) The product team will get back to this once they review it.

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