I am a new customer and I’m working through the Community Manager and Moderator training modules.
I noticed this comment about articles and I it has me wondering my question above.
Our use case is that we will recruit community members to contribute knowledge base level content via articles, etc … and I want to be able to attribute it to them.
Best answer by bjoern_schulze
It is currently not possible to change the author of a topic. So the user who is the first to save a new article as a draft or who publishes it will be (and stay) the author.
I agree that there are some use cases when being able to change the author would be helpful:
- User Generated Content: Registered Users can’t publish articles → you can only convert a discussion that was posted by a registered user into an article
- Company Content: If a company wants to publish all official content (like FAQ or product updates) from a company account instead of personal accounts → you have to share the login credentials of the company account with multiple people so they can publish content under the company name