Hi All - I’m looking for some best practice advice. We’ve recently launched a Knowledgebase (customers/partners/employees) and Advanced Competency Hub (partners/employees).
I have several employees who will be creating articles for this area, but need their content reviewed before publishing.
What’s the best practice here? I don’t want to give everyone access to the backend (for licensing reasons, for one). I’m thinking create a private “draft” category and have employees create conversations that a moderator then tweaks and converts to an article. Does that make sense?
Any obvious solution I’m not thinking of? Thanks for the advice!