We want to make sure that we’re addressing Pending content in the Moderation Queue as soon as possible to provide the best experience for our users. Is there a email notification that goes out or can we automate an alert like we do when a Reported post comes in? Thanks!
Are Pending moderation flags sent as a form of email notification?
Hey
Is there a email notification that goes out or can we automate an alert like we do when a Reported post comes in?
At the moment, there are no email alerts for end users or moderators when a topic is added to the pending queue.
End users see a notification on the community website immediately after they submit a topic or reply that goes into the queue. For moderators, the only indication we have currently is the counter next to ‘Pending’ in the Content menu sidebar
Thanks
. I don’t think we have any ideas open at the moment that cover this use case at the moment, so I’d recommend you to submit a new idea for this one.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.