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  • 94 Topics
  • 283 Replies

92 Topics

Hiewwaiy Ready to inSpire others

Search within a subforum
Solved

Hi, Am I right when I say there's no possibility te search within a subforum? As the search bar always searches through the whole community? Thanks!

93 9
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3 days ago
Agnes Getting started

Is it possible to turn replies off for specific topics?
Solved

We are looking for a way to turn replies off for Knowledge base topics. Feedback is great, but we feel that public replies on official documentation will look messy and be a pain to moderate. Is it possible to do?

54 4
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4 days ago
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Rodion inSpires others

How can I move Subfroum to another Category
Solved

Hi, Is it possible to move a Subforum from one category to another one? It may be useful in case we decide to modify a community structure. I'm trying to do this within the control Panel but I can't. Also there is not an ability to specify parent category in Subforum settings.

50 6
5 days ago
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Monique inSpires others

Happy votes
Solved

I stumbled upon this cute-sounding term in our back-end: what are happy votes? (And where can I get one? 😉)

42 3
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10 days ago
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Frank Product Guru

API Documentation

V1.1 API Attached you can always find the latest versions for our API documentation and also PHP SDK here below. PHP Wrapper with Examples Also please find attached our api-wrapper client (in a ZIP file) with examples for the find user and update user (they are located in the examples directory). I...

729 9
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10 days ago
Kat Ready to inSpire others

Issues with the website layout on IE11
Solved

Hello I wonder if all Insided communities are not correctly displayed under IE11? I am aware of the fact that IE11 users are not the majority but.. Even if it's 2% of all Users of our website visitors, they should have a chance to see the website properly. How does it work for you guys?

35 3
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11 days ago
E
EdwardH Getting inSpired

Posts that fit in multiple sub forums
Question

Hi, Is there a way to have Topics sit in multiple sub forums without duplicating the content? I.e. One post sitting within both getting started and moderation tips and tricks, if some of the content overlapped. We have content/questions that could feature within our more general categories that c...

53 3
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13 days ago
K
Kaouther Getting started

Request to support Sub-categories in Insided
Solved

Is there any plan to support sub-categories on Insided ? if yes , any estimated release date ? Thanks ! Kaouther

65 3
K
13 days ago
C
Claudia.Willunat Ready to inSpire others

restriction of video length
Question

Hi, As all our user can add videos via the play button, I would like to ask if their a way to restrict the length of the video? Thanks,

26 1
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14 days ago
Q
Rank
Questions to inSided support inSider

Is there a way to configure Control so that I see topic replies in order of "Newest first" by default?
Solved

I prefer to browse through topics with the replies ordered by "Newest first". Is it possible to configure this to be the default option instead of the current default "Oldest first"?

19 1
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19 days ago
G
gvassallo Getting inSpired

Deleting of account
Question

How can a user delete an account from the community if they request so?

40 4
G
25 days ago
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Jurgen

Improve quoting in the WYSIWYG editor
New

It's great to be able to @mention in Control, but quoting in the WYSIWYG editor is a pain! I'd like to be able to quote and ... - Undo (Control Z) - Select all and cut (Control A, Control X ) - Move the cursor around the whole quote, including the bold 'wrote' heading - Move the quote around and ad...

44 2
Rank
28 days ago
Rank
Monique inSpires others

Add image to PM's
Solved

Hi all, Is it, in any way, possible to add an image to a PM?

61 4
Rank
1 month ago
Drew C. Ready to inSpire others

How to clear topic flag/reported status?
Question

Once someone takes action on a reported topic or post, how do I clear the flag and remove it from the list? If there's a way to do it, it doesn't seem readily apparent to me.

40 2
Rank
1 month ago
ranjan Getting inSpired

Frequent error messages when loading pages + Temporary outage?
Solved

Over the past little while we've seen intermittent error messages when loading pages within our inSided community. As of about 30-60 mins. ago, this is all we're seeing (assuming related to the U.S. outage message received not long ago?) Can someone provide any info. related to this and an ETR for...

35 2
1 month ago
Drew C. Ready to inSpire others

Roles and Permission Discrepancies

I'm working on a role for chosen employees to be able to moderate community content and I'm having quite a time doing it. Problem 1 (major) The Moderator role gives the user access to EVERYTHING in control. Including the ability to escalate their own privileges to administrator, but that doesn't re...

148 10
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1 month ago
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Koen Sterken inSpires others

How do you find topics that don't have a specific moderator tag?
Question

Hi! We are now using the widget, and we like it! We use the curated content to make sure the how-to's, FAQ's and training material are always displayed on the right page. We do this, because the sorting algorithm of the widget gives topics that have been answered priority (which I think is awesome...

36 3
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1 month ago
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Stéphan Lam inSpires others

Which survey tool does your company use?
Question

A simple question, helpful for topic: https://community.insided.com/news-platform-updates-16/retiring-the-survey-module-announcing-integration-with-typeform-1172#post3926

62 1
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1 month ago
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Koen Sterken inSpires others

Is it possible to add trusted domains for the embeddable widgets via an API?
Solved

Hi! First of all: happy new year to you all! 🎉🎉🎉 We are going to implement to embeddable widget in our software. We've only got one issue for our on-premise customers: since they can determine themself how their URL will look like, it is not possible to have the embeddable widget for them, unless...

59 4
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1 month ago
Q
Rank
Questions to inSided support inSider

Can I configure/set a limit on the number of topics/results that show in the embeddable widgets?
Solved

Is it possible to set a limit on the number of topics that show in the embeddable widgets? For instance, can I configure the in-page widget to show 5 results?

22 1
Rank
1 month ago
Drew C. Ready to inSpire others

Can email subjects be customized with phrases?
Solved

The title says it all. Can we customize the subject text of notification emails using phrases (or any other mechanism)?

103 5
2 months ago
LPortalupi Ready to take it to the next level

Is there a way to track number of threads moved?
Question

In the control environment under Analytics, is there is a way to track the number of threads that community managers have moved (to an existing thread on same topic)? Thanks.

27 2
2 months ago
LPortalupi Ready to take it to the next level

How do I sort posts in Forum Overview by 'last active'?
Solved

Hi! Can anyone tell me how to sort posts in the control environment's Forum Overview by "Last active"? As is, the default sorting seems to be based on number of replies, even when I've removed "Status" and "Replies" from the columns I choose to display. I can manually sort by clicking the "Last a...

30 2
2 months ago
Rank
Koen Sterken inSpires others

What variables can I use in a phrase?
Solved

Hi, We use phrases for notifications to users. A remark I keep getting is the possibility to include the 'reply' to the 'somebody replied in your topic mail', so you won't have to go to the website in order to see the reply. However: I searched and searched to get a list of variables that I can in...

107 6
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2 months ago
G
gvassallo Getting inSpired

How do I add a new category in the forum?
Solved

How do I add a new category in the forum?

31 3
Rank
2 months ago

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