Looking to learn from Community Manager friends what has worked for you to keep internal folks: PMs, Documentation, Support, Engineers motivated to keep supporting the Community?
Employee leaderboard and badges are the first gear, but what have you done beyond? What carrots seem to have worked to make Community engagement by non-Customers, not feel like a burden
- Spotlighting in newsletters?
- Physical RnR, Monetary rewards?
- Made Community engagement part of team KRAs?
Also what is the best way you extract that monthly data per team, role, group?