What tactics have you all found successful in building the behavior among members to check in on your community and engage?
We’re in the thick of transitioning from Slack to inSided (in a soft launch period currently), and one of the areas of feedback we’re getting is that members are worried they’ll forget to check in on the community, and as such their engagement will drop off.
This is a big concern for me. With Slack, most of our members are already in Slack for work, so they’d see our community icon with the red dot, which would pull them in easily to check and engage throughout the day. It was in their workflow, they didn’t have to think about it.
With inSided, we’re just another tab in a sea of browser tabs. We’re working on making the community visible via in-app links, a banner in our Intercom widget, navigation links from our website, etc. (and exploring the embeddable widget). But it’s still not in their workflow in the same way.
I really like