Events & Office Hours
Discussion for Open Office Topics
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Earlier in the week I had the pleasure of being part of a discussion on The Future of Digital Engagement: Leveraging Community and Customer Success with Lane Holt from Gainsight.Here is the location of the recording for those of you who would be interested.https://info.gainsight.com/FutureDigitalEngagementLeveragingCommunityandCS-webinar.htmlWe touched on;Ideas for alignment between teams to create a cohesive narrative and high-touch feel for customers without burning out CSMs How to encourage engagement from customers Thoughts on how a community hub can help scale your CS offering without impacting serviceHappy to hear your feedback and take any further questions.
Join us tomorrow, Wed, 8 Jun, 11:00 - 12:00 CET, for our very first inSided Open Office hours. No need to register, joining details are below.Drop your questions in this thread below and we will look to address each one in turn during the session.Join Zoom MeetingID: 94595009089Passcode: 302776(US) +1 888-475-4499Passcode: 302776(IN) +91 0008000505050Passcode: 302776
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