How To Create An Article

  • 11 December 2017
  • 11 replies
  • 1010 views

Userlevel 6
Badge +1
  • Product Guru
  • 26 replies posted

Want to add some oomph to your post? Got some explosive news and want to feature it with an equally-explosive image? Or perhaps you’ve written up some mind-expanding tutorials that you’d like to highlight on your community?

With articles, you can boost the visibility and quality of your posts with the help of featured images and labels.

How To Create An Article

  1. Go to Control > New > New Article.
  2. Choose to publish in Community, Knowledge base or Groups. 
  3. Choose the category to be published in.
  4. (Optional) Choose a premade article label or add your own (this will be displayed to your members - see how it'll display in the images below).
  5. (Optional) Add a ‘Featured image’, and crop it using our in-browser tool.
  6. Publish your article immediately, or save it as a draft to come back to it later.
  7. (Optional) Chose public tags that can be used during as a search criteria. 

 Notes:

  • Added the wrong label? No worries - you can still edit or delete the label, even after publishing your article.​​​​
  • ​​​Articles can only be created from Control. It’s a bit elitist, we know.


Click below to see how various featured images and labels appear on the community:

Topic view

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Category overview of article

eef7c525-39ba-4b2d-820d-c0b90b34f787.png

 


Homepage view when article is featured

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11 replies

hello


want to create an article, but I don't see 'arti,cle' as topic type? I only see 'question' and 'discussion'?


it this related to branded templates (which I don't have)?





kr


Ellen
Userlevel 6
Badge +1
Hi @Ellen





Articles are indeed only available on Branded Templates.
Userlevel 4
Badge +3
It's taken us a while but we have just published our first article. :)





Super users only for now but we'll do the same for end-users once a new feature we're working on goes life.





Articles are cool! 🙂
Userlevel 3
Badge +3
Will it be possible in the future to give the selfmade labels a different colour? I can imagine this can come in handy when using different labels as 'Blog', 'F.A.Q' and 'New feature'.
Userlevel 6
Badge +1

Hey Monique - nice idea!

Why not submit it on our ideas board for the product team and other members of the inSpired community to discuss? 😎

Userlevel 3
Badge +3
Will do, @Frank 🙂
Userlevel 4
Badge +3
Why can't you create those Articles through the community, instead of Control & Forum & Create new topic?
Userlevel 6
Badge +1
Hi Moller,





The reason articles can only be created via Control is so that only 'trusted' users can create them (moderators, admins, employees with custom permissions). The vast majority of use cases for articles are for official company content, such as announcements, blog posts, and knowledge base articles.

Can I use an external authoring tool like Paligo to create articles?

Can you give permissions to a users/employees that ONLY allows them to Create Articles in the Control panel, and not everything else?  These are the options I am seeing, am I missing something?

 

Userlevel 7
Badge +2

Can you give permissions to a users/employees that ONLY allows them to Create Articles in the Control panel, and not everything else?  These are the options I am seeing, am I missing something?

 

 

@A11ey unfortunately, (to my knowledge) no. You can give them forum moderation, but it’d be for all categories and all the content moderation views. 

An a unique challenge would be that they wouldn’t be able to see the Previews of the articles they’re drafting unless they were Moderator or higher (which gives a lot more permissions)

I have a few ideas related to this: 

 

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