Got a question on how to manage your community in the inSided control, you've come to the right place.
- 52 Topics
- 164 Replies
Is there any way to search Moderator Tags on the front end?
The answer to this is probably no based on this: Moderator Tags are private: only moderators can add them to topics, and they’re never exposed to your community members. I don’t need my community to see the moderator tags, but I’m wondering if there’s a search parameter that can be used on the front end to serve up content from that moderator tag.
Show definition to words / hover dictionary
HiMy Community is for Sales People - they have a lot of jargon they use, but I’m aware that some of my Community members will be new to the industry. I’d love to be able to have optional definitions available for certain words, so that I can use my audience’s language without alienating newbies.What I’m picturing is being able to set that users can hover over specific words and see the definition in a little modal. Similar to how on some websites there might be a ? next to a field which if you hover over it explains the field. Can anyone confirm if this is possible? Thanks :)
Taking a community from private to public
We are planning on taking our community from private (customers only) to having the public be able to view content (that isn’t part of a private group or category) and only having customers be able to login and engage.Has anyone done this and do you have any tips/pitfalls to watch out for?
How do URL redirects work with converted or moved topics?
One of my favorite aspects of the platform is the ease of converting between content types (questions to conversations, conversations to articles, etc) and to also move a topic from one location (category to category, group to category, etc). The platform seems to be great at redirecting the old URL to the new one, and we haven’t had a single issue there yet. How does this work? Can I be confident in this going forward or should I keep in mind the potential for broken links as things change over time?
How do I resend a contact an invitation?
Since our community is closed it takes quite a few steps to get someone in there if they just register by themselves so I would like to avoid that and just invite directly to the community and to a group.I’ve uploaded a lot of contacts so they don’t have to wait while I approve their accounts but some invitations have expired. How do I resend an invite email to a contact?Also, when sending an invitation and adding to a group, what does the email look like? It doesn’t allow me to choose which group to invite them to so is it just a generic invitation email?
Is there a way to pull a list of members who've upvoted ideas?
We’re spinning up a private group for research and additional feedback, and would like to invite members who have upvoted ideas related to the project (we’ve identified 5 ideas). Is there a way to pull a list of members who’ve upvoted an idea, to make this easier? Any tips or workarounds anyone can share would be greatly appreciated!
What exactly can a non-admin control in a group?
Hey there, We are looking to creating groups on our Community but have encountered a real blocking point in that you need to be an admin to carry out most of the functionalities. Ideally, we would be able to have employees as owners of specific groups in line with their roles and specialities. How have you overcome this challenge in your communities?What exactly can a non-admin owner of a group do, ie. an employee? If I am correct, they can create articles and questions and engage with the group. Are they able to @mention members? I’m not sure exactly how much they can achieve without holding an admin seat. Thanks in advance for your help with this!
Should it be possible to change username even ass an admin? (It shows as Anonymous0)
We’ve recently had a teammate change their username from Control. Having posted one piece of content this resulted in the author being displayed on the homepage as “Anonymous0” without profile pic and on the actual topic page as the old username with profile pic. And when featured the topic showed the correct profile pic and the correct username in the user pop-up when hovered.Here is a preview of the homepage feed area:Feels as though if there are issues with the changing of username then even as an admin/ moderator the change should not be possible. Obviously I’d much prefer it be possible and without bugs.
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