Have you noticed there is a difference between the number of page views on the community vs Google Analytics (GA) or the other analytics tool you are using?
This is because the view counter on our platform measures the total number of page views on a topic (not unique visitors) and there are no filters. So if you view the topic 5 times from the front end it will count 5 times.
While GA is far more advanced; you can include filters to block your own offices IP range from the results for instance. But the main difference comes from the fact that Google excludes views from crawlers, bots & spiders and so only counts 'real user' views.
Our platform doesn't do this, so we count both crawler and human views. Therefore, we suggest using Google Analytics as your main reference for views as this is the most reliable data source.
Page views on the community vs Google Analytics
Userlevel 1
Be the first to reply!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.