For an established community with heaps of content, is the Analytics sections' 'Answered by peer' metric a suitable one?
This will only look at new questions, and the source of the answer. But as time goes on, surely the % of activity which can be considered a 'new question' drops. More and more activity would be comments on existing topics, or be merged onto existing topics as the question has already been asked before. Peer to peer support might not be dropping, but this metric will imply that it is.
What alternatives can an established community use to track peer to peer? Are post fields the answer?
Best answer by Pascal
I completely agree with this, and indeed Post-Field would be the way to go for measuring this.
Personally I'm a huge advocate of Post-Fields and the insights they can bring, however, we've seen that the workload it can put on moderators can be an issue. So it requires well-defined procedures on what to log and why.